Register to attend the Local Government Summit: Bridging the gap: Managing and delivering innovative public services

On-Demand Webinars

Fighting Fraud
Learn strategies to help guard against financial and reputational risk.

Mitigating IT Infrastructure Risks
Learn how to better control IT failure — especially during emergencies.

More Webinars

Featured White Papers

Branch Office Consolidation for Local Government
Combining branches and their IT technologies without a plan for adapting the IT infrastructure can be difficult, complicated and expensive.

Branch Office Consolidation for Public Safety
Learn how public safety organizations can keep their IT systems and local-area networks up and running — and keep the public secure.

More White Papers

Municipal Cost Index

The Municipal Cost Index, developed exclusively by American City & County, is designed to show the effects of inflation on the cost of providing Municipal services.

Municipal Cost Index graph

View the Municipal Cost Index and other indexes

American City & County analyzes and concisely explains important issues facing cities, counties and states.

Get the latest information on government trends, policies, best practices and case studies.

Subscribe Now

Customer Service Manager

Annual Salary From $96K to $115.4K (Effective) + Excellent Benefits CLOSING DATE: Monday, April 07, 2008 at 5:00 pm The Customer Service Manager will work under the administrative direction of the Deputy City Manager. The incumbent serves as division head of the Customer Service 311 Call Center with responsibility for planning, organizing and directing the programs and activities of the Division, which provides for the majority of public contact within the City. REQUIRED: Four year degree in business or public administration, accounting, computer science, or a closely related field, and four (4) years experience in delivering ...

To continue reading this article, please register or login – it’s quick and free…

Member Login

Enter your email address below, and we'll email your password.

Are cookies enabled in your browser?

This site uses cookies and session data to keep track of your name and preferences while you're logged in. You cannot login without enabling cookies.

One Step Registration

Fill out the form below for instant access to the page you’ve requested.

Website members also receive access to our entire archive and may apply for a complimentary subscription to our print magazine.

All fields are required Personal Info
  Required Must be a valid email
  Required Passwords must match
  Required
  Required
  Required
  Required
  Required
  Required
  Required

American City & County Magazine


Submit the form for instant access to the page you've requested.

Register now for HP's "Mitigating IT Infrastructure Risks" Webinar
  • August 2010
  • July 2010
  • June 2010
  • May 2010
  • April 2010
  • March 2010
  • February 2010

Browse Back Issues